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Privacy POlicy & SMS Messaging

Effective Date: 01/01/2026

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At Vitalia Wood Fired Oven, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you choose to receive text messages (SMS/MMS) from us.

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Consent to Receive Text Messages

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By providing your mobile phone number and opting in, you consent to receive text messages from Vitalia Wood Fired Oven. These messages may include, but are not limited to:

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  • Order confirmations and updates

  • Catering inquiries and follow-ups

  • Event announcements

  • Promotions or special offers

  • Customer service communications

 

Your consent to receive text messages is not a condition of purchase.

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Message Frequency

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Message frequency may vary. You may receive recurring messages or occasional messages depending on your interaction with us, including orders, catering requests, promotions, or customer service needs.

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Opting Out

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You may opt out of receiving text messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from Vitalia Wood Fired Oven unless you choose to opt in again.

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Help & Support

For help or more information, reply HELP to any message. You may also contact us directly:

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Message & Data Rates

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Message and data rates may apply depending on your mobile carrier and service plan. Vitalia Wood Fired Oven is not responsible for any charges incurred.

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Use of Personal Information

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We collect only the information necessary to communicate with you, such as your phone number and message interaction history.

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We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.  All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Data Sharing & Security

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Your information may be shared only with trusted service providers that help us deliver text messages (such as SMS platform providers). These providers are permitted to use your information solely to perform services on our behalf and are required to protect it.

 

We take reasonable administrative and technical measures to safeguard your personal information against unauthorized access, use, or disclosure.

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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